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May 2012
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etched_stone [userpic]
JaniJaniFan Shop Feedback and Review

I have recently received some goods from http://www.janijanifan.jp.
Since before buying from them, I could find no feedback, so I decided to put this here(and some reviewing!).
[Reviewing and feedback in no particular order]
I purchased and paid for two items from them right before the end of the year.
Their shipping prices are insane(to me), items are reasonably priced depending on what it is, and the English on their site is not very accurate even though it's their international website(they are based in Japan).
It says on their main page that they opened their international store on May 20, 2011.
Honestly, they have A LOT of Johnny's stuff. (cuz they're a johnny's second-hand store~)
So, starting with their "Terms and Conditions".
Basic information, something like "pay the tariff"(lol).
"Delivery Time and Date" is a total lie. It took them over 2 weeks to ship it out after I paid. They even sent me a "confirmed payment" 10 days after I paid. (But it was New Year's so it's okay this time.)
I opted for EMS and it got here reasonably.
And then "International Mail Rates"- for the column "Weight Not Over", it means if the weight 500 g, then you have to pay for the 1000g mail rate. If the weight is 499g(I never found that good that went to single digits), then you pay the 500g mail rate.
Truthfully, the categories "SAL-Registered" and "Economy Air[SAL]" scared me. I understand if 14-21 days is less expensive than 6-13 days. But when EMS(2-4 days) is CHEAPER than the 6-13 day, I'm like, what the heck?!? Yeah, I didn't tried the other shipping options since it seemed unbelievably reasonable to opt for EMS.
Ohkay, so now you have added stuff to your cart. You have to actually sign up for the shop as a registered member, not like a temporary member/one-time buyer.
The only option to pay in the international website is through Paypal.
There's some text next to choosing that option(not like you have a choice) that says:
"I click a banner of the pay pal after the settlement of order, and please settle an account.
When you do not click a banner and stop it on the way,We send a bill of the pay pal to you by an email.
Proceed to the PayPal payment page clicking the Payment [PayPal] button that appears after your purchase is completed."
^That's so horrible English, oh my gosh :<
Basically, it reads click on the paypal button after purchase to pay for your goods. If you don't click and pay, we will send an invoice(?) to you later.
And then Step 4 Confirm, Step 5 Complete.
So the items I purchased:

http://www.janijanifan.jp/product/3305 - 1 Post Cards ★ Ueda Tatuya 上田竜也 ★ 2009 Stage 「Romeo to Juliet (ロミオとジュリエット)」from UK.
http://www.janijanifan.jp/product/2507 - 1 Hand Fan ★ Ueda Tatsuya 上田竜也 ★ 2008 MOUSEPEACE
Despite both conditions being listed as opened, the goods and plastic coverings looked brand new. The package was shipped in four layers. Thick bubble-wrap around the goods, cardboard layer around the bubble-wrap, then placed in a small cardboard box, then put in another cardboard box. Haha, wow, such amazing packaging service. The goods were not damaged at all.
So overall, the experience was absolutely wonderful except for how long they took to process and then actually ship my order.
Thanks for reading this very long post.

Current Location: New York, U.S.A
Current Mood: chipperchipper
Current Music: KAT-TUN - Star Rider

Hi there~

I'm so glad to find this post since I'm considering buying from there too. It does give me some reassurance when I'm thinking of spending $100, but I'm still not certain whether to go for it... Too much of a risk?

Can I ask you some questions?
- Have you had any concerns and had to contact them? If so, do they actually respond?
- Do they declare the items at a lower price on the customs form and mark it as a gift? (It's just that I don't want to be hit with import tax when it arrives...)

And yes: Airmail>EMS is just crazy. But I guess airmail does work out to be cheaper if you're buying more. Meh.

I'm glad my post gave you some reassurance.
I don't think it's too much of a risk since I actually got my items(and in amazing condition too) and that the site also constantly emailed me with updates on my order.
After purchasing, I actually didn't have any concerns since their updates were quite detailed. I contacted them once with an inquiry of another item I wanted to purchase in late Jan and they did respond, although it took them 1-2 weeks to do so.
I'm sorry, but I don't remember whether or not they declared the items at a lower price on the form or marked it as a gift. >_< I think you can send them an inquiry asking whether or not they do that, but I'm not sure if you'll believe their answer since you're still unsure about their business, haha.

Thanks for the help~^^ Haha, I think you've convinced me to go for them after all. I'll just send in an inquiry beforehand to ask about the customs form and then I'm all set!

You're welcome! :)

it's use long time to ship only right?
but you received uchiwa
i'm ordering but cant find any feedback ;w;

I'm not quite sure I understand what you're trying to ask.
It took a long time to process the order.
It did not take long to ship the order only because I chose EMS.

hello, I found your review on google while googling for janijanifan shop review and I couldn't even find any other review, thank you so much for the review, it give me reassurance that the shop is not a scam or anything ^-^

Wow, my review is still the only one? I guess I should buy something else from them and write another review since its been over 1 and a half years since my last order.

Aannndddd You're Welcome! (you should totally write a review too)

yep ^-^
I'm still waiting for their reply on my inquiry if they can declare my package as gift and write a lower price on the declaration form and I want to find out if the store is still active or not

but i do have a question regarding the paypal button, so after we confirm our order, we clicked the paypal button instantly? (i have never send any money without the other parties send an invoice first, so I kinda confused and since the explanation on the site is quite weird, LOL)

Yes, after you confirm your order, you will be sent to a page with a PayPal button to pay. The amount due for the order will already be automatically inputted, so all you need to do is log in and confirm payment.
If you skip the payment step, they will send you an invoice by email later and you can pay then.
(I'm not sure about how long you can avoid paying the invoice until they remove the order. I did not experience option 2: skipping the payment step and getting an invoice by email)

thanks for the review.its an assurance that they do deliver but slow in processing it.

i have paid (without reading any feedback or review) & actually wanted to change the shipping address but so far no reply or email from them.

as long as they send my stuffs to my home, i will be a happy buyer.